Refund Policy

This Refund Policy explains how billing, cancellations and refunds work for paid Task Bun subscriptions. It forms part of our Terms of Service.

Paid plans are billed in advance on a recurring basis, per seat, either monthly or annually. Your subscription renews automatically at the end of each billing period using your payment method on file, until you cancel.

• Monthly plans renew every month.
• Annual plans renew every year and are billed upfront for the year.
• Adding seats mid-cycle is prorated for the remainder of the period.

You can cancel at any time from your billing settings. When you cancel, your plan remains active until the end of the current billing period, after which it will not renew. We do not provide partial refunds for the unused portion of a billing period, except where required by law or stated below.

Because the Service is provided digitally and continuously, fees are generally non-refundable. We will, however, consider refunds in the following circumstances:

• A duplicate or accidental charge.
• A renewal charged within the last 14 days that you intended to cancel, where the Service was not meaningfully used in that period.
• A confirmed billing error on our side.
• Where a refund is required by applicable consumer law.

Approved refunds are issued to the original payment method. It may take several business days for your bank or card provider to process the return.

For annual plans, you may request a refund of the most recent annual payment within 14 days of that charge if you have not substantially used the Service during that time. After 14 days, annual fees are non-refundable, and cancelling stops the plan from renewing at the end of the paid year.

Downgrading your plan or removing seats takes effect at your next renewal. We do not refund the difference for the current period, but your next invoice reflects the lower amount.

To request a refund, contact us using the details on our website with your account email and the charge in question. We aim to respond to refund requests within a few business days.

We may update this Refund Policy from time to time. The "last updated" date above reflects the latest revision, and the policy in effect at the time of your charge applies to that charge.